Frequently Asked Questions – Bespoke Timber Windows
Everything you need to know about our wooden windows
Ordering bespoke timber windows shouldn’t feel complicated, but we know there’s a lot to consider. Over the years, we’ve had the same questions come up time and again – about wood types, delivery times, warranties, and what actually makes one window different from another.
We’ve gathered the most common queries here to save you time. Whether you’re wondering about engineered pine versus oak, trying to work out lead times for a renovation project, or just want to understand what PAS 24 certification actually means in practical terms – you’ll find straightforward answers below. If your specific question isn’t covered, our team’s always happy to help.
What types of wood do you use to produce windows?
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In our production, we use the highest quality engineered softwood and hardwood such as pine, meranti and oak which are characterized by excellent resistance to external factors and aesthetic appearance. The wood is carefully selected to ensure maximum durability and quality of the windows.
What window sizes are available in the offer?
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We offer wooden windows in a wide range of standard sizes and custom production, tailored to the individual needs of the customer. If you have non – standard dimensions, contact us and we will prepare windows for you perfectly suited to your project.
What are the costs of buying wooden windows?
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The price of wooden windows depends on many factors, such as size, type of wood,
finish, number of windows in the order and type of opening system. To get an exact quote, contact our sales department, who will prepare an individual offer for you.
Do you offer wooden window installation?
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We only supply windows; however, we cooperate with companies that offer a comprehensive wooden window installation service. Their experienced installers will take care of the professional and safe installation to ensure you are fully satisfied with your purchase. The installation is covered by a guarantee, and our team will also advise on matters related to window care after installation.
How long does it take to produce and deliver wooden windows?
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The order processing time depends on the size of the project and the complexity of the windows. Production usually takes 4 to 6 weeks. Delivery is safe to the specified address, and installation is possible at a time convenient for you.
Do you offer a warranty on wooden windows?
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Yes, all of our wooden windows are covered under warranty. The guarantee period is usually 5 years, covering both material defects and damage caused by improper operation of the window. You will find details of the warranty in our offer.
How can I place an order for wooden windows?
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You can place an order by phone or by contacting our sales representative. Our consultants will help you choose the best solutions and prepare an individual offer tailored to your needs.
Our Best-Selling Timber Windows:
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